Effective Date: 03/08/2019
Last Updated: 18/09/2025
Our Commitment to Your Privacy
At ResaGulf, we understand that your privacy and the confidentiality of your personal information are paramount when engaging in real estate transactions. As a leading real estate platform serving the Gulf region, we are committed to protecting your data and maintaining the highest standards of confidentiality in all our business dealings.
Information We Collect
Personal Information
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address, and preferred communication methods.
Property Preferences: Location preferences, budget range, property type, size requirements, and specific amenities desired.
Financial Information: Pre-qualification details, mortgage information, and financial documentation necessary for property transactions (handled with maximum security).
Transaction History: Records of properties viewed, inquiries made, offers submitted, and completed transactions.
Technical Information: IP address, browser type, device information, and website usage patterns to improve our services.
Property Information
When listing properties with us, we collect detailed property information including location, specifications, pricing, and marketing materials.
How We Use Your Information
We use collected information exclusively for:
- Property Matching: Connecting you with suitable properties and opportunities
- Communication: Providing updates, market insights, and responding to inquiries
- Transaction Support: Facilitating smooth property transactions and legal processes
- Service Improvement: Enhancing our platform and user experience
- Legal Compliance: Meeting regulatory requirements in Gulf region jurisdictions
Information Sharing and Disclosure
Strict Confidentiality Standards
We maintain strict confidentiality regarding all client information. Your personal and financial details are never shared without explicit consent, except as outlined below.
Authorized Sharing
We may share information only with:
Qualified Partners: Licensed real estate professionals, mortgage brokers, and legal advisors directly involved in your transaction.
Service Providers: Trusted third-party vendors who assist in delivering our services, bound by confidentiality agreements.
Legal Requirements: When required by law, court order, or regulatory authorities in the Gulf region.
Property Listings: Public property information as authorized by property owners for marketing purposes.
What We Never Share
- Personal financial information beyond transaction necessities
- Private communications between parties
- Proprietary business information
- Personal preferences or requirements without consent
Data Security Measures
Technical Safeguards
- Encryption: All sensitive data is encrypted both in transit and at rest
- Secure Servers: Data stored on protected servers with restricted access
- Regular Updates: Security systems continuously updated against emerging threats
- Access Controls: Strict employee access protocols with regular audits
Physical Security
- Secure office locations with controlled access
- Locked filing systems for physical documents
- Secure disposal of confidential materials
- Regular security training for all staff members
Your Privacy Rights
Access and Control
You have the right to:
- Access your personal information we hold
- Request corrections to inaccurate data
- Update your communication preferences
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for specific data uses
Data Retention
We retain your information only as long as necessary for:
- Providing ongoing services
- Completing transactions in progress
- Meeting legal and regulatory requirements
- Maintaining transaction records as required by law
Gulf Region Compliance
We comply with all applicable privacy and data protection regulations across the Gulf Cooperation Council (GCC) countries, including:
- UAE Data Protection Law
- Saudi Arabia Personal Data Protection Law
- Qatar Data Protection Law
- Bahrain Personal Data Protection Law
- Kuwait and Oman data protection regulations
Cookie Policy
Website Cookies
Our website uses cookies to:
- Remember your preferences and settings
- Analyze website performance and usage
- Provide personalized content and recommendations
- Enable essential website functionality
Cookie Control
You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit website functionality.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies.
Special Protections
High-Net-Worth Clients
We provide enhanced confidentiality measures for high-value transactions and prominent clients, including:
- Discretionary marketing options
- Private viewing arrangements
- Enhanced security protocols
- Confidential transaction handling
Commercial Transactions
Business and commercial property transactions receive additional confidentiality protections to safeguard sensitive business information and competitive advantages.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes through:
- Email notifications to registered users
- Website announcements
- Direct communication for active transactions
Contact Information
Privacy Officer
For privacy-related inquiries, concerns, or requests:
Email: privacy@resagulf.com
Phone: [Privacy Department Phone]
Address: [Privacy Officer Address]
General Inquiries
Email: info@resagulf.com
Phone: [Main Contact Number]
Website: www.resagulf.com
Complaints and Dispute Resolution
If you believe your privacy rights have been violated, please contact our Privacy Officer immediately. We are committed to investigating and resolving all privacy concerns promptly and fairly.
For unresolved disputes, you may also contact the relevant data protection authority in your jurisdiction.
Your Trust, Our Priority
At ResaGulf, confidentiality isn’t just a policy—it’s the foundation of our business. We understand that real estate transactions involve significant personal and financial decisions, and we are honored by the trust you place in us to handle your information with the utmost care and professionalism.
Whether you’re buying your first home, selling a commercial property, or making a strategic investment, you can be confident that your privacy and confidentiality are protected at every step of the process.
For the most current version of this policy, please visit our website at www.resagulf.com/privacy
